How To Solve WiFi HotSpot Login Page Error on Android?

Last Updated: August 16, 2017
Solve WiFi Login Page Not Loading Issue Android

When you travel or stay in a hotel you may need to connect Public WiFi from Android. There is nothing complicated procedure to connect Android to a WiFi hotspot. However, sometimes you end up with an error on loading the Hotspot Portal Page.

Most of the time the device alerts us with a notification, and we have to go through the login or captive portal page of the Wi-Fi provider to get the Wi-Fi connection. In short, for accessing the free public Wi-Fi, the Android user has to go through a two-step process. First, the selection of the Wi-Fi network is to be performed from your phone and the usually the one that is free probably has the best connection speed.

Related: Someone is stealing your WiFi? Find out using Android Phone.

Then you have to go to the authentication page (portal page) that may ask you the password or tap on “Agree” button. After this step, you will be able to browse the internet with full speed. The second step is the most common place where people get stuck as the authentication page doesn’t load up entirely.

Here is a small guide aiding you to resolve the WiFi HotSpot Login Page Error on Android phones and tablets.

Step1: Connect Free Wi-Fi with Android Phone

First of all, you perform a same and usual steps to connect to the Wi-Fi, by going to Settings > Wi-Fi > Tap on the Public Wi-Fi network to select as well as to connect. Usually, the authentication page comes at once as soon as you connect with the network.

android-wifi-select

If you are not redirected towards the authentication page, then you might have to get the authorization page manually.

Step2: Get Gateway Number from Network Screen

To load the Wi-Fi hotspot authorization page, you can type the IP address manually in the browser to load the page. 192.168.1.1 is the most common default IP Address that you can try in the browser to load the authorization page. Sometimes this IP might be different and we will explain how to find out the IP address.

Step3: Load the Authentication/Login Page manually

After you wait for a bit to load the authentication page, now tap on the right arrow next to the Wi-Fi name on your phone. This will guide you to the next Wi-Fi Network details windows where you can find out the Gateway IP Address.

android-wifi-gateway
This IP Address is for demonstration purpose, use your own IP instead.

Copy this gateway/router IP address (please use your own IP address here) and paste in your browser’s address bar. Hit enter to load the page as per the screen shot.

type gateway IP
This IP Address is for demonstration purpose, use your own IP instead.

Voila, you will be on the login page, just fill out the details with the needed information, and you will be good to go.

open wifi connected

After the submission, the provider will authenticate and you will be able to access the free Wi-Fi that you needed for so long.

Alternative Solution to Load Login Page

You can try most common IP address manually before going and finding out the gateway IP addresses as described in step 2. Most of the routers have the gateway IP addresses like 192.168.1.1 or 192.168.0.1, and you can try any one of these before going to Wi-Fi details page.

Related: Best Free Calendar Solution to Sync /Share All Your Events with Android, iOS, MAC & Windows

The solution is applicable on every public Wi-Fi that tends to show the same WiFi Hotspot connection error and makes you unable to connect the public WiFi network with Android phone and tablet.

3 COMMENTS

  1. How can 100.64.69.215 a public IP address can have gateway address as 172.19.248.1, a Private IP address. No WAG or AP will also such kind of configuration. Your article screenshots are crafted, same gateway is used in other articles also (https://mashtips.com/solve-wi-fi-login-page-not-loading-issue-ios/).

    You connect to any open public hotspot, you are automatically redirected to captive portal page. By default if you are not redirected, you can open web browser and open any non HTTPS web page just like this web site (https://mashtips.com/) and you will be automatically redirected to captive portal page.

    If you are opening HTTPS websites like google.com or facebook.com it will not redirect.

    • @Vishal,
      Thank you for the feedback. Please be aware the screenshots are just for demonstration purpose only. The reader must use their own IP address.
      The redirecting issue does not depend on website security protocol. It’s a matter or DNS resolving the issue and the best solution is to type the IP address direct to load the portal page. Based on our experience, HTTP sites are not making any difference in resolving the DNS.

  2. Ohhh boy, I spent a lot of time on Google search and finally end on this. Thank you, Sam. Eventhough this is bit technical, you saved my time with clear steps and screenshots.

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