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How to Retrain Google Home to Recognize your Voice again?

Is google home no more recognizing your voice? Are you getting a message from Google Home “I can’t match your voice; Please retrain voice model in Google Home App.” Based on our experience with Google Home, we found on rare occasions; Google Home has some difficulty in recognizing account owner’s voice. When you ask some user specific commands to Google Home like “What’s my name?” or “How is the traffic to my Work,” or “Call my Mam,” Google may respond with the following.” This is embarrassing; I can’t match your voice, Ask me again“. The reasons may be a software glitch in the system or Google Home WiFi connectivity issue.

However, to proceed with your commands, Google Home has to recognize your voice. When you configure Google Home with your Google Account, Google home is accessing your account details and basic information about your name, location, contact details, etc. When Google Home stop recognizing your voice, that means, the Home device can’t check your account details to customize answer based on your location or other details. Before you move on to teach Google Home your voice again, please wait for a while and try again to ask Google Home “What’s my name?“. (Google Home support continued conversation) Google Home respond back your name if she can identify you, otherwise time to teach your voice to Google Home again.

We are following this steps on the assumption that you already logged in to Google Home account and configured Google Home hardware by using the Smartphone App. We are using the screenshot from iPhone, and the Android version has the same steps to continue. Here are the steps to Retrain Google Home to recognize your voice.

Step1. Select Right Account on Google Home

Open the Google Home App and click on the Menu button on the top left of the app to make sure you select the right email address to proceed (if you have multiple user accounts).

Google Home Retrain Voice Get Device

Once you choose the correct Google Account, tap on More Settings to continue. Google Home Menu > More Settings > Google Assistant > Shared Devices.

Related: Best Smart Home Devices for Google Home that work with Google Assistant

Note: Just in case, you are here to solve an issue with Google Assistance on Android Phone, please follow the guide exclusively for Android phones to retrain Google Assistance Voice.

Step2. Add Google Home to your Account (if necessary)

Once you reach the shared device screen, you may see an Add device button if Google Home completely lost you. If you already configured your Google Home device with this email account, you can see the Google Home devices on this screen, then skip this step. To continue, please click on the button to add Google Home devices.

Google Home Add Device to Retrain

The smartphone will search and find the Google Home devices automatically if both devices are on the same WiFi account. Tap on to continue to teach the Assistant to recognize your voice. On the next screen, you can see Get Started button to teach Google Assistant.

Related: 12 Best Google Home Tips& Tricks you must Know

Step3. Teach Your Voice to Google Home Device

For those who already configured Google Home with their Google Account, then they don’t need to Add the Google Home Device again. Please follow the screen from Google Home > Select Google Account > More Settings > Shared Devices > You can see the Googe Home Devices already on this Shared Devices Screen.

Google Home Teach Voice Again

Under Google Home Device List there is a link “Is your Assistant not recognizing you?” Teach it your voice again”.

Google Home Retrain Voice

Please tap on this link “Teach it your voice again” to retrain Google Home your voice again. Once you tap on the link, the app will guide you to the standard Google Home trigger commands ” OK Google” and “Hey Google.

Google Home Retrain Voice Completed

Please go ahead and repeat this commands until Google Home learn your voice and the marked your commands as “done.”

Related: How to Make Calls from Google Home to Google Contact Numbers

At this point, you almost completed retraining Google Home your voice. You can share the Google Home link with your friends on the next screen by tapping on invite button. You can quit training Google Home and go to Google Settings to see more Google Home Settings.

Disclosure: Mashtips is supported by its audience. As an Amazon Associate I earn from qualifying purchases.


  1. The Home device (air freshener model) had better voice recognition at the beginning. Since then I’ve retrained it several times and it is still not as reliable. Now the Google Home app won’t allow me to retrain it on an iPhone. It said the operation could not be completed several times, and now it is simply stuck on the training page I can’t Cancel or Continue. Deleting and reloading the app hasn’t helped.

    • Please make sure Google Home and iPhone connected to the same network. We have experienced that the app is taking a long time if we turn off WiFi on iPhone.


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